SMS Terms & Conditions

Last updated: October 5, 2026

These terms apply to optional transactional SMS messages sent by Bo Hao for existing rental-property relationships.

Program Purpose

Messages may include rent reminders, payment or balance notices, late-fee notices, lease renewal or move-out reminders, and other tenancy-related account communications. The SMS program is not used for advertising, promotional marketing, or lead generation.

Opt-In

Existing tenants opt in by providing a mobile phone number and affirmatively consenting to receive property-management text messages related to their tenancy. Consent to receive SMS messages is not a condition of renting.

Message Frequency and Charges

Message frequency varies depending on account activity and lease events. Message and data rates may apply according to the recipient's wireless plan.

Opt-Out

Reply STOP to opt out of automated SMS messages. After an opt-out request is received and processed, further automated SMS messages will cease unless the recipient later provides new consent.

Help

Reply HELP for assistance. Existing tenants may also contact the property manager directly using the contact information provided in their lease or tenant onboarding materials.

No Emergency Use

SMS is not monitored as an emergency service. For emergencies, contact the appropriate emergency service or use the emergency procedures provided for the property.

Delivery

Message delivery may depend on mobile carriers and other service providers and cannot be guaranteed at all times.

Privacy

Mobile phone information and SMS consent records are not sold or shared with third parties for their own marketing purposes. See the Privacy Policy for additional information.

Contact

SMS line: +1 (855) 678-4574. Existing tenants should use the contact information provided in their lease or onboarding materials for account-specific questions.