Privacy Policy

Last updated: October 5, 2026

This Privacy Policy describes how Bo Hao, a sole proprietor managing rental-property communications, handles information used for communications with existing tenants.

Information We May Use

• Tenant name and contact information, including mobile phone number.
• Property, lease, rent, payment, balance, late-fee, renewal, move-out, and other tenancy-related account information.
• Message delivery and opt-in/opt-out records needed to operate the SMS program.

How Information Is Used

Information is used to manage the rental relationship and send transactional property-management communications, including rent reminders, payment or balance notices, late-fee notices, lease renewal or move-out reminders, and other tenancy-related account notifications.

SMS Consent and Mobile Information

SMS consent is optional and is not a condition of renting. Mobile phone information and SMS consent records are not sold, rented, or shared with third parties for their own marketing or promotional purposes.

Service Providers

Limited information may be processed by service providers used to operate communications, hosting, recordkeeping, or message delivery. These providers receive information only as needed to perform those services.

Retention and Security

Information is retained only as reasonably needed for property-management, legal, accounting, recordkeeping, and communication purposes. Reasonable administrative and technical safeguards are used to protect information, but no method of storage or transmission can be guaranteed to be completely secure.

Your Choices

Recipients may opt out of automated SMS messages at any time by replying STOP. Reply HELP for assistance. Existing tenants may also contact the property manager using the contact information provided in their lease or onboarding materials.

Contact

For questions about this policy or tenant communications, existing tenants should use the contact information provided in their lease or tenant onboarding materials. SMS line: +1 (855) 678-4574.